Legal

Privacy Policy

Last updated: May 15, 2026 Effective: April 24, 2026

Photofra ("the App") is built with deep respect for your privacy. This policy describes what information we collect, how we use it, and how we protect it. Please read this carefully before using the App.

01Information We Collect

We collect only the minimum information necessary to provide the service.

Account Information

Email address (obtained via Sign in with Apple or Google)
Anonymous user ID (internal identifier — we do not collect your real name)

Photo Data

Photos you submit for a trade
Phrase tags attached to photos
Photo metadata (date and time of capture)

Location (Optional)

If you grant location permission when creating a pack, we obtain your device's GPS coordinates
Coordinates are used solely to identify your country/region (e.g., Japan); only the country name is shown to the recipient
Precise latitude/longitude is never exposed to other users. It is retained internally after country determination but displayed only at country level

Usage Data

Trade send/receive history
Reaction send/receive records
Block and report records
Crash reports and error logs (no personally identifiable information)

What we do NOT collect: your full name, address, phone number, access to your entire camera roll (we only access the 5 photos you select), or biometric data. Location is optional — if you decline, it is not collected.

02How We Use Your Information

Collected information is used only for the following purposes.

User authentication and account management
Photo trade matching
AI-based NSFW content filtering (automatic detection of inappropriate content)
Block and report functionality
Service incident response and quality improvement
Compliance with legal obligations

We do not use your data for advertising profiling, targeted ads, or sell it to third parties.

03Sharing and Disclosure

We do not share your personal information with third parties except in the following cases.

Service Providers

Neon, Inc. (database)
Cloudflare, Inc. (API delivery, image storage)
Google Cloud / OpenAI (NSFW filtering)
Apple Inc. (in-app purchases, push notifications)

Legal Requirements

We may disclose information to courts, law enforcement, or other authorities when legally required. Where possible, we will notify you in advance (unless prohibited by law).

Anonymity by design: Your email address and user ID are never disclosed to your trade partner. They can only see the photos and phrase tags you submitted.

04Photo Retention and Deletion

Photo data is retained as follows.

Photos awaiting a match: Temporarily stored until a match is made. Automatically deleted after 24 hours if no match occurs
Traded photos: Saved as a collection for the recipient. Submitted photos are marked as used and cannot be reused
Collection photos: Retained until account deletion. You can delete individual photos at any time

When you delete your account, all associated data will be permanently removed from our servers within 30 days.

05Security

We implement the following security measures.

TLS/HTTPS encryption for all communication
AES-256 encryption for stored data
Signed URLs for photo access (expire after a set period)
Automated NSFW content detection and removal
Regular security audits

However, no transmission over the internet can be guaranteed completely secure. If you discover a security issue, please report it via our contact form.

06Children's Privacy

The App is intended for users aged 17 and older. Use by anyone under 13 is strictly prohibited. If we become aware that a user under 13 has registered, we will promptly delete the account and associated data.

If you are a parent or guardian with questions about your child's data, please contact us via our contact form.

07Your Rights

You have the following rights regarding your data.

Access: Request disclosure of the data we hold about you
Deletion: Request deletion of your account and all associated data
Correction: Request correction of inaccurate information
Portability: Request an export of photos in your collection

To exercise these rights, go to Settings → Account → Your Data in the App, or contact us by email.

08Cookies and Tracking

As a mobile app, Photofra does not use cookies in the traditional sense. We only store what is necessary for the app to function (e.g., session tokens) locally on your device.

This website may perform anonymous analytics (page views, referral sources, etc.) to improve the service. No personally identifiable information is collected.

09Changes to This Policy

If we update this policy, we will notify you via in-app notification and on this page. For significant changes (such as expanding the scope of data collection or new third-party sharing), we will notify you at least 30 days in advance.

Continued use of the App after changes take effect constitutes acceptance of the updated policy.

10Contact Us

If you have any questions about this policy, please reach out.

Photofra Support Team
Contact: Contact Form

We aim to respond within 7 business days.