Legal

Terms of Service

Last updated: April 24, 2026 Effective: April 24, 2026

These Terms of Service ("Terms") govern your use of Photofra ("the Service"). Please read them carefully before using the Service. By creating an account, you agree to these Terms.

01About the Service

Photofra is a mobile application that lets you exchange a set of 5 photos, one-on-one, with an anonymous stranger. This is not a social media platform — there are no likes, follower counts, or viral mechanics of any kind.

Key characteristics of the Service:

Every trade consists of exactly 5 photos (a "pack")
You may submit one trade per day
No personal information about your trade partner is ever shown
Photos used in a trade cannot be reused (single-use)

02Eligibility

You may use the Service only if you meet all of the following requirements.

You are 17 years of age or older
You agree to these Terms
You can authenticate with an Apple ID or Google account
Your use does not violate the laws of Japan or the laws of your country or region

Use by anyone under 13 is strictly prohibited. Users aged 13–16 must have parental or guardian consent.

03Your Account

Accounts are created using Sign in with Apple or Google. No username or display name is required.

You are responsible for all activity that occurs under your account. If you become aware of unauthorized access or use of your account, contact us immediately via our contact form.

Creating or maintaining multiple accounts is prohibited. If multiple accounts are detected, all of them may be suspended.

04Photo and Content Rules

What you can submit

Only photos from your own camera roll may be used in a trade. Screenshots, images downloaded from other apps, or photos taken by others may not be submitted as your own.

Prohibited content

The following types of content are prohibited.

Sexual or obscene content (including nudity and implied sexual acts)
Violent or graphic content (including self-harm and deceased individuals)
Content that violates another person's privacy (faces, addresses, contact info without consent)
Content that infringes on another party's copyright, portrait rights, or trademarks
Hate speech or discriminatory content
Sexually suggestive content in which a minor can be identified (CSAM will be reported to authorities immediately)
Content promoting illegal items or activities (drugs, weapons, etc.)
Spam or promotional content

Important: All submitted photos pass through automated AI filtering. If prohibited content is detected, the photo will be removed immediately and your account may receive a warning or suspension. Child Sexual Abuse Material (CSAM) will be reported to law enforcement and relevant authorities without exception.

Ownership of your content

You retain copyright in photos you submit. However, by submitting photos you grant us a non-exclusive license to use them to the extent necessary to operate the Service (e.g., storing on our servers, running AI filtering). This license ends when you delete the photos or your account.

Photos you receive from a trade partner may only be viewed within the App's collection feature. Forwarding, re-posting, or redistributing received photos to third parties is prohibited.

05How Trades Work

One trade per day

You may submit one pack every 24 hours. A submitted pack cannot be cancelled. Once submitted, the pack cannot be modified while awaiting a match.

Matching

Matches are made automatically by the system. You cannot choose or reject a specific partner. No personal information about your match (user ID, email address, etc.) is disclosed.

Single-use photos

Photos used in a trade cannot be used again in any future trade. This is a core rule of the Service with no exceptions.

Unmatched trades

If no match is found within 24 hours of submission, the trade is automatically cancelled and the photos are released for future use.

Fair exchange: The Service is built on mutual exchange. You cannot open a received pack until you have sent your own. One-sided receiving is prevented at the technical level.

06Prohibited Conduct

The following activities are prohibited on the Service.

Content-related

Submitting another person's photos as your own
Submitting photos that violate another person's privacy (candid shots, voyeurism, etc.)
Submitting photos in which another identifiable person appears without their consent
Using the Service for commercial or promotional purposes

System-related

Creating or maintaining multiple accounts
Automated operation via bots or scripts
Deliberately attempting to circumvent AI filtering
Unauthorized access to or reverse engineering of the Service
Any action that disrupts or interferes with the Service

Community-related

Abusing the report feature for harassment purposes
Forwarding, re-posting, or sharing received photos on social media
Using the Service to facilitate illegal activities or transactions

Violations may result in a warning, feature restriction, account suspension, or permanent ban. Serious violations (CSAM, stalking, etc.) will be reported to law enforcement.

07Reporting and Blocking

If a received pack contains inappropriate content, please use the in-app report feature. Reports are reviewed by our team and appropriate action will be taken.

Using the block feature will prevent future matches with that user (identified by an internal ID). Blocks are silent — the blocked user is not notified.

Repeatedly submitting malicious or false reports may result in action against your account.

08Paid Features

The core features of the Service (photo exchange, collection viewing) are free.

We plan to offer the following paid features in the future.

Archive Access (subscription): Unlimited access to your full trade history
Custom Effects (one-time purchase): Additional unboxing effects and sounds
Theme Matching (one-time purchase): Increased matching priority for a specific daily theme

All purchases are processed through the App Store. Refunds are subject to Apple's refund policy. For billing issues, please contact Apple Support.

09Disclaimers

The Service is provided "as is." We are not responsible for the following.

Damage caused by service interruptions, outages, or data loss
Disputes arising from trades between users
Emotional distress caused by received photo content (including content that bypasses AI filters)
Issues caused by your network or device environment
Impact of outages from third-party services (App Store, Neon, Cloudflare, etc.)

If you violate these Terms and cause harm to a third party or to us, you are responsible for compensating that harm at your own expense.

10Changes to the Service

We may modify, add, or remove features of the Service without prior notice. For significant changes, we will provide advance notice via in-app notification or on this website.

If we discontinue the Service, we will provide at least 30 days' notice via in-app notification and this website. We will give you the opportunity to download photos from your collection before the service ends.

11Changes to These Terms

If we update these Terms, we will notify you of the changes and effective date via in-app notification and this page. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

For significant changes (such as those that restrict user rights), we will provide at least 30 days' advance notice.

12Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Japan. Any disputes arising in connection with the Service shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

13Contact Us

If you have any questions about these Terms, please reach out.

Photofra Support Team
Contact: Contact Form

We aim to respond within 7 business days.